IT Practitioner/Professional

Levels Available:
Level 2
Level 3

Where Might You Be Working?

You could be working within the IT department of any sort of company or organisation.

What Sort of Work Might You Be Doing?

You will probably be employed as an IT Technician and you could be installing hardware and software, supporting users, helping to maintain the organisation’s network, intranet or website. You may be required to be proficient in the use of particular software programmes.

Click here to see Toby Roger's IT Practitioner Case Study

Level 2 or 3 NVQ – units are taken at different levels, but the titles are the same

MANDATORY UNITS

AA Develop personal & organisational effectiveness
BB Health & Safety in ICT

OPTION UNITS (to be selected to gain the number of points required)

CC Customer Care
DD Interpersonal & written communication
EE Remote Support for products or services
JJ Data analysis and data structure design
KK Investigating & defining requirements
LL Managing software development
MM Quality management of ICT products and services
NN Security of ICT systems
OO Software development – component creation
PP Software development – design
QQ Software installation and upgrade
RR System Management
SS System Operation
TT Technical advice and guidance
UU Technical fault diagnosis
VV Technical fault remedy selection
WW Testing ICT systems
XX User profile administration
YY Working with ICT hardware and equipment

RESTRICTED UNITS

F Artwork and imaging software
G Internet and intranets
H E-Mail
I Word processing software
J Spreadsheet software
K Database software
L Website software

We are particularly keen to receive applications from young females for our IT Practitioners courses as there is currently a shortage of them in this occupational area.